Clínica Universitarias | Universidad Europea

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1.- UNIVERSIDAD EUROPEA

“UNIVERSIDAD EUROPEA” is a registered trademark, in Spain and in the European Union, for UNIVERSIDAD EUROPEA DE MADRID S.A.U. (company with registered address at Tajo, s/n, 28670, Madrid, with tax ID no. A-79.122.305), with all rights therefore being reserved.

UNIVERSIDAD EUROPEA DE MADRID S.A.U. is the company that owns Universidad Europea de Madrid.

The purpose of the UNIVERSIDAD EUROPEA Website is to facilitate awareness by the general public of both the Universidad Europea de Madrid and the Centro Profesional Europeo de Madrid (whose owner is Universidad Europea de Madrid, S.A.U.), the Universidad Europea de Valencia and the Centro Profesional Europeo de Valencia (whose owner is Universidad Europea de Valencia S.L.U.), the Universidad Europea de Canarias (whose owner is Universidad Europea de Canarias S.L.U.) and INSTITUCION ARTÍSTICA DE ENSEÑANZA IADE, S.L.

UNIVERSIDAD EUROPEA DE MADRID S.A.U., Universidad Europea de Valencia S.L.U., Universidad Europea de Canarias S.L.U. and Institución Artística de Enseñanza IADE, S.L. are, among others, companies of the Europa Education Group, all belonging to Europa University Education Group, S.L.U.

Through this Website, you can access the websites of the Universidad Europea de Madrid, the Universidad Europea de Valencia and the Universidad Europea de Canarias, with the owner of all the web domains being UNIVERSIDAD EUROPEA DE MADRID S.A.U.

The use of any of the websites mentioned in the previous paragraphs will automatically imply by the user the express and unreserved acceptance of these General Conditions, as well as the General Conditions of each website.

2.- Availability

UNIVERSIDAD EUROPEA DE MADRID S.A.U. (IADE) makes this Website (www.universidadeuropea.com) available to Internet users.

Access to and/or use of this UNIVERSIDAD EUROPEA Website is totally voluntary and attributes user status to whoever uses it. Every user accepts, from the moment of access, without any type of reservation, the content of these “General Conditions” as well as, where appropriate, the “Specific Conditions” that may complement, replace or modify them in any way, in relation to the services and contents of the Website. Consequently, the user must carefully read each and every one before accessing and using any Website service under their sole responsibility.

3.- Purpose and amendment of Conditions

UNIVERSIDAD EUROPEA provides users the possibility of accessing the contents and services of this Website provided they do so in accordance with the provisions of these General Conditions.

In any case, UNIVERSIDAD EUROPEA reserves the right to, at any time and without prior notice, modify or eliminate the content, structure, design, services and conditions of access and/or use of this site, whenever it considers appropriate.

4.- Industrial Property and Intellectual Property

Any names, trademarks, distinctive signs, trade names, designs and/or logos shown on this Website are elements duly registered by UNIVERSIDAD EUROPEA DE MADRID S.A.U. (or, where appropriate, by companies of its business group). Any improper use thereof by a person other than its legitimate owner may be prosecuted under current legislation. This Website is the property of UNIVERSIDAD EUROPEA DE MADRID S.A.U.

The Intellectual Property and Industrial Property rights of this Website, its pages, screens, the information it contains, its appearance and design, as well as the links established from it to other websites, are the property of UNIVERSIDAD EUROPEA DE MADRID S.A.U. unless otherwise stated. UNIVERSIDAD EUROPEA DE MADRID S.A.U. is therefore solely entitled to the exploitation rights thereof. The user may download the contents, copy or print any page of this Website, exclusively for personal use and, provided that the rights of the owner are respected. Under no circumstances may they modify or delete the information, content or warnings on this Website. Neither may they reproduce, transmit nor modify the content of this Website, directly or indirectly, without the prior written authorisation of UNIVERSIDAD EUROPEA DE MADRID S.A.U.

5.- General Principles - User Responsibility

The user undertakes to use the services and content provided to them by this Website in accordance with current legislation and the principles of good faith and generally accepted uses, and not to violate public order with their actions through the Website. Therefore, any use for illicit purposes or that harm or prevent, potentially damage and/or overload, in any way, the use and normal functioning of the Website, or that directly or indirectly threatens it or any third party, is prohibited.

The user of the Website agrees to provide true and exact information in the forms included on the Website.

Likewise, the reproduction, distribution, transmission, adaptation or modification, by any means and in any form, of the content of the Website (texts, designs, graphics, information, databases, sound and/or image files, logos…) and other elements of this site are prohibited, except with the prior authorisation of their legitimate owners or when this is permitted by law.

Any commercial or advertising use, other than that strictly permitted where applicable, and the violation, in general, of any right derived from the content, are also prohibited with respect to the aforementioned content.

The conditions that must be met by users who want to establish a hyperlink between their Website and this one are:

The hyperlink from another portal or Website is allowed exclusively under the conditions provided herein.

Hyperlinks may only be established with the home page of the Portal and never with pages other than the first page of the Portal, unless expressly authorised.

In no case can it be understood that the Universidad Europea de Madrid or its entity authorises the hyperlink or has supervised or assumed in any way the services or content offered by the website from which the hyperlink is produced.

It is not permitted to make false, incorrect or inaccurate statements or references to the pages and services of this Website.

Unless expressly authorised by UNIVERSIDAD EUROPEA DE MADRID S.A.U., the page from which the hyperlink is established may not contain any emblem (trademark, trade name, name, logo, distinctive sign) that refers to the UNIVERSIDAD EUROPEA (or entities thereof) except for the signs integrated in the hyperlink itself.

The creation of any type of browser or border environment on UNIVERSIDAD EUROPEA’s pages is prohibited.

Content contrary to third-party rights, or contrary to morals and accepted good customs, or illicit content or information may not be included on the website from which the hyperlink is established.

The existence of a hyperlink between a website and this Website does not imply the existence of relations between UNIVERSIDAD EUROPEA (or entities grouped within it) and the owner of that website, nor the acceptance and approval of its contents and services.

The user will be solely responsible for the use of this Website and for compliance with these general conditions in their entirety. Consequently, the user undertakes to keep secret, as confidential and reserved information, when they have them, their access codes, passwords or similar data assigned to access any service. They will be responsible for any type of damages and losses resulting from misuse by them or third parties, considering this to be as a result of their negligence, being answerable for all damages and losses, as well as those that the Website or its owner (or entities of its business group) may suffer.

Any violation of these conditions may lead to the taking of any appropriate legal actions against the user.

6.- Commercial communications - Website

The user, as soon as they enter their data in any form on this Website authorises and consents, in the terms worded on each form, the UNIVERSIDAD EUROPEA (and the entities of the Europa Education Group) to offer their services through information and promotional communications, via postal mail, email, SMS, messaging applications (WhatsApp, Telegram, Line, etc.) and other means of electronic communication of the UNIVERSIDAD EUROPEA. In accordance with art. 21 of Law 34/2002, of 11 July, the data subject expressly agrees to be sent advertising or promotional material by any electronic means, without prejudice to the fact that they may revoke their consent to receive advertising or promotional material at any time by emailing dpo@universidadeuropea.es, indicating “Revoke consent to advertising” in the subject line.

7.- Exclusion of Guarantees and Liability

UNIVERSIDAD EUROPEA DE MADRID S.A.U. (and the entities of the Europa Education Group) do not guarantee nor are they responsible, in any case or circumstance, for the following facts and contents, nor for any damages and losses that may, as the case may be, arise from them:

Lack of availability, continuity, access, maintenance and effective operation of the Website or/and its services and updating, accuracy, completeness, relevance, timeliness and reliability of its contents, whatever the cause, and technical difficulties or problems or of another nature from which these facts originate.

The transmission and/or existence of viruses, other harmful elements or programs for the users’ equipment that could affect them, as a result of accessing, using or examining the site, or produce alterations in their electronic documents or files.

Illicit, negligent, fraudulent use, impersonating a third party or contrary to the content of these General Conditions, to good faith, to generally accepted uses or to public order, of the Website, its services and contents, by users.

Third-party violations or infringements of existing laws, uses or customs regarding intellectual property and industrial property rights, business or contractual secrets, rights of privacy, honour, image, property, publicity or competition, among others, of third parties.

Faults or defects in the contents and/or services that are accessed through the Website.

For the reception, storage, obtaining, dissemination or transmission by users of the contents of the Website.

For the knowledge of any information that unauthorised third parties may possess or use of the characteristics and circumstances of the use of the contents and services of the Website by users.

The above list is by way of example and without limitation, and is not in any case exclusive or excluding in any of its points. In all cases, the UNIVERSIDAD EUROPEA (and the entities of its business group) are not liable for damages of any nature resulting directly or indirectly from them and from any others unspecified with similar characteristics.

8.- Personal data protection

The completion of all personal data in the cases in which these are required is necessary to provide the services offered and cannot be carried out if the user does not consent to the inclusion of their data in the corresponding files or their subsequent computer processing.

These data will be included in files whose controller is UNIVERSIDAD EUROPEA DE MADRID, S.A.U., UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U., UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U. and INSTITUCION ARTÍSTICA DE ENSEÑANZA IADE, S.L. and whose processor is UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with registered address at calle Tajo, s/n, 28670, Villaviciosa de Odón, Madrid, which will be used for the purposes specifically indicated in the data collection form, and will be treated confidentially by the file manager. The basis for processing the personal data furnished within this specific collection form is the development and execution of the relationship formalised with the data subject and compliance with the legal obligations of the UNIVERSIDAD EUROPEA and the unequivocal consent of the data subject.

The user will be responsible, in any case, for the veracity and accuracy of the data provided, with UNIVERSIDAD EUROPEA DE MADRID S.A.U having the right to exclude from the registered services any user who has provided false or inaccurate data, without prejudice to other actions applicable under the law.

All the data recorded will be treated confidentially. The data subject has the right to access, rectify and delete their data, limit its processing, oppose processing and exercise their right to transfer their personal data, all free of charge, as set out in the complete information on data protection available via https://universidadeuropea.com/politica-privacidad.

9.- Terms of use of telephone

Users of the telephone numbers provided on this Website are informed that:

- If you are students at Universidad Europea de Madrid, your personal data collected during calls will be included in an automated file whose controller is UNIVERSIDAD EUROPEA DE MADRID S.A.U. and whose purpose is the academic and administrative management of students at Universidad Europea de Madrid. If you are potential students of Universidad Europea de Madrid, your personal data will be included in an automated file whose controller is UNIVERSIDAD EUROPEA DE MADRID S.A.U. and whose purpose is the management of potential students of Universidad Europea de Madrid and postgraduate schools, the management of admission applications, entrance tests and interviews, and management of promotion and telemarketing campaigns. In both cases, users may exercise their rights of access, rectification, erasure, opposition, limitation of processing and portability of personal data, in accordance with current regulations and completely free of charge, by contacting UNIVERSIDAD EUROPEA DE MADRID S.A.U., at its registered address at calle Tajo s/n, Villaviciosa de Odón, 28670 (Madrid) indicating as addressee the IT Manager, or at the email address dpo@universidadeuropea.es. Likewise, if you do not wish to receive advertising or promotional communications from Universidad Europea de Madrid, please contact either of the aforementioned addresses (postal or electronic).

- If you are students at Universidad Europea de Valencia, your personal data collected during calls will be included in an automated file whose controller is UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U. and whose purpose is the academic and administrative management of students at Universidad Europea de Valencia (and/or Centro Profesional Europeo de Valencia). If you are potential students of Universidad Europea de Valencia (and/or Centro Profesional Europeo de Valencia), your personal data will be included in an automated file whose controller is UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U. and whose purpose is the management of potential students of Universidad Europea de Valencia (and/or Centro Profesional Europeo de Valencia), and postgraduate schools, the management of admission and/or enrolment applications, entrance tests and interviews, and management of promotion and telemarketing campaigns. In both cases, users may exercise their rights of access, rectification, erasure, opposition, limitation of processing and portability of personal data, in accordance with current regulations and completely free of charge, by contacting UNIVERSIDAD EUROPEA DE MADRID S.A.U. (which is the entity in charge of processing personal data in the files of UNIVERSIDAD EUROPEA DE VALENCIA S.L.U.), at its address at calle Tajo s/n, Villaviciosa de Odón, 28670 (Madrid) indicating as addressee the IT Manager, or at the email address dpo@universidadeuropea.es. Likewise, if you do not wish to receive advertising or promotional communications from Universidad Europea de Valencia, please contact either of the aforementioned addresses (postal or electronic).

- If you are students at Universidad Europea de Canarias, your personal data collected during calls will be included in an automated file whose controller is UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U. and whose purpose is the academic and administrative management of students at Universidad Europea de Canarias. If you are potential students of Universidad Europea de Canarias, your personal data will be included in an automated file whose controller is UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U. and whose purpose is the management of potential students of Universidad Europea de Canarias and postgraduate schools, the management of admission applications, entrance tests and interviews, and management of promotion and telemarketing campaigns. In both cases, users may exercise their rights of access, rectification, erasure, opposition, limitation of processing and portability of personal data, in accordance with current regulations and completely free of charge, by contacting UNIVERSIDAD EUROPEA DE MADRID S.A.U. (which is the entity in charge of processing personal data in the files of UNIVERSIDAD EUROPEA DE CANARIAS S.L.U.), at its address at calle Tajo s/n, Villaviciosa de Odón, 28670 (Madrid) indicating as addressee the IT Manager, or at the email address dpo@universidadeuropea.es. Likewise, if you do not wish to receive advertising or promotional communications from Universidad Europea de Canarias, please contact either of the aforementioned addresses (postal or electronic).

- If you are students at INSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L., your personal data collected during calls will be included in an automated file whose controller is INSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L and, whose purpose is the academic and administrative management of students at INSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L. If you are potential students of INSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L, your personal data will be included in an automated file whose controller is INSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L. and whose purpose is the management of potential students of INSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L., the management of admission and/or enrolment applications, entrance tests and interviews, and management of promotion and telemarketing campaigns. In both cases, users may exercise their rights of access, rectification, erasure, opposition, limitation of processing and portability of personal data, in accordance with current regulations and completely free of charge, by contacting NSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L., at the address calle Claudio Coello 48, 28001 (Madrid) indicating as addressee the IT Manager, or at the email address dpo@iade.es. Likewise, if you do not wish to receive advertising or promotional communications from INSTITUCIÓN ARTÍSTICA DE ENSEÑANZA IADE, S.L, please contact either of the aforementioned addresses (postal or electronic).

10. – Cookies

UNIVERSIDAD EUROPEA will only use data storage and recovery devices ('Cookies') when the user has given their prior consent to do so, in accordance with what is indicated in the pop-up window of the user’s browser when accessing the Website for the first time and in the other terms and conditions indicated in the Cookies Policy that every user must know.

Information Request

Who are your personal data controllers?

The data controllers will be all those entities of the EUROPA EDUCATION GROUP that can provide you information on the academic programme requested by you:

UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.
UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U., with tax ID no. B-97934467 and with registered address at Paseo de la Alameda 7, 46010 Valencia.
UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U., with tax ID no. B-57257263 and with registered address at C/ Inocencio García Feo 1 Casa Salazar, 38300 La Orotava, Santa Cruz de Tenerife.
INSTITUCION ARTÍSTICA DE ENSEÑANZA IADE, S.L. with tax ID no. B-06988380 and with registered address at C/ Claudio Coello, 48 28001, Madrid.

Hereinafter and jointly the ENTITY or the University.

For all of them the data controller is UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.

The University has formally appointed a Data Protection Officer and enabled the following communication channel dpo@universidadeuropea.es and dpo@iade.es, to whom you may, indistinctly, make any query in relation to the processing of your personal data.

How do we obtain your personal data?

To answer this question, a differentiation needs to be made between the sources from which your personal data come and the type of personal data processed by the University:

A) Sources from which the personal data come.

Provided by you in relationships you establish with the University.
The actual management, maintenance and development of the relationship.

B) Types of personal data.

Identification data.
Personal data.
Social circumstances data.

What data is processed, for what purpose and on what legitimate basis?

At the University we process your personal data to achieve the purposes detailed below:

PURPOSE 1. Sending of commercial communications from the ENTITY.

Purpose: Sending of advertising, promotional information or information that may be of interest to you regarding our academic programme by postal mail, email, SMS, messaging applications (WhatsApp, Telegram, Line, etc.) and other means of electronic communication of the University, about its services;
Type of data: Identification data and personal data.
Legitimate basis: GDPR - art. 6.1.a) The data subject gives express and explicit consent for the processing of their personal data for one or more specific purposes.

PURPOSE 2. Preparation of profiles and segmentation for marketing purposes through internal sources.

Purpose: Preparation of profiles through marketing studies and statistical and segmentation techniques and procedures that make it possible to make improvements and choose products and services suited to your characteristics and needs, through internal sources;
Type of data: Identification data, personal data and social circumstances data.
Legitimate basis: GDPR - art. 6.1.a) The data subject gives express and explicit consent for the processing of their personal data for one or more specific purposes.

PURPOSE 3. Compliance with applicable regulations.

Purpose: Compliance with those legal obligations imposed on the University in any order. The above may entail, depending on the case, responding to judicial and administrative orders.
Type of data: Identification data and personal data.
Legitimate basis: GDPR - 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.

To which recipients will your personal data be communicated?

The personal data processed by the University to achieve the purposes detailed above will not be communicated to companies outside the EUROPA EDUCATION GROUP.

How long do we keep your data for?

Personal data will be kept as long as you have not exercised your right of erasure, and will be kept considering the legal terms that apply in each specific case, the type of data and the purpose of the processing.

The data will subsequently be blocked during the legally established periods to assume any liability resulting from the processing.

What are your rights in relation to our processing of your data?

The University informs you that you have the right to access your personal data and obtain confirmation of how these data are being processed. Likewise, you have the right to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected by the University.

In certain circumstances, you may request the limitation of the processing of your data, in which case the University will only keep them for the exercise or defence of possible claims.

Likewise, you may oppose the processing of your personal data for the purpose informed by the University. In this case, the University will stop processing personal data, unless there are legitimate reasons not to, or to guarantee the exercise or defence of possible claims.

Finally, you may request the right to portability and obtain for yourself or for another service provider certain information arising from the contractual relationship entered into with the Entity.

You may exercise these rights, indistinctly, by:

Writing to UNIVERSIDAD EUROPEA DE MADRID S.A.U. at its registered address, located in calle Tajo s/n, 28670 Villaviciosa de Odón (Madrid).
Sending an email to the address dpo@universidadeuropea.es
Sending an email to the address dpo@iade.es

In any of the means, it is necessary to reliably prove the identity of the person exercising their rights.

The University will provide you with the information requested within a maximum period of one month from receipt of the request. This term may be extended by another two months if necessary, considering the complexity and number of requests.

You may withdraw consent at any time, if consent has been granted for a specific purpose, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may file a claim with the competent Control Authority regarding data protection. However, in the first instance, you may file a claim with the Data Protection Officer, who will resolve the claim within a maximum of two months.

Enrolment application

Who is your personal data controller?

The data controller will be the entity of the EUROPA EDUCATION GROUP, where your enrolment has been managed:

UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.
UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U., with tax ID no. B-97934467 and with registered address at Paseo de la Alameda 7, 46010 Valencia.
UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U., with tax ID no. B-57257263 and with registered address at C/ Inocencio García Feo 1 Casa Salazar, 38300 La Orotava, Santa Cruz de Tenerife.
INSTITUCION ARTÍSTICA DE ENSEÑANZA IADE, S.L. with tax ID no. B-06988380 and with registered address at C/ Claudio Coello, 48 28001, Madrid.

Hereinafter and jointly the ENTITY or the University.

The data controller will act individually and exclusively, depending on the University you choose.

For all of them the data controller is UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.

The University has formally appointed a Data Protection Officer and enabled the following communication channel dpo@universidadeuropea.es and dpo@iade.es, to whom you may, indistinctly, make any query in relation to the processing of your personal data.

How do we obtain your personal data?

To answer this question, a differentiation needs to be made between the sources from which your personal data come and the type of personal data processed by the ENTITY:

A) Sources from which the personal data come.

Provided by you in relationships you establish with the ENTITY.
The actual management, maintenance and development of the relationship.

B) Types of personal data.

Identification data.
Personal data
Social circumstances data.
Academic data
Economic and financial data

What data is processed, for what purpose and on what legitimate basis?

In the ENTITY we process your personal data to fulfil the purposes outlined below:

PURPOSE 1. Management of the relationship between you and the ENTITY.

Purpose: Process, maintain, develop, manage and control the existing relationships between you and the ENTITY:
Academic management of students.
Admission management of students.
Management of student records.
Student card.
Management of University’s mobile application.
Type of data: Identification data, personal data, social circumstances data, academic data and economic and financial data.
Legitimate basis: GDPR - art. 6.1.b) Processing necessary for the development and carrying out of the relationship entered into with you.

PURPOSE 2. Management of activities from the University.

Purpose: Management of activity from the University (volunteering, sports, Student Ombudsman, Professional Careers department, etc.).
Type of data: Identification data, personal data, social circumstances data, academic data and economic and financial data.
Legitimate basis: GDPR - art. 6.1.b) Processing necessary for the development and carrying out of the relationship entered into with you.

PURPOSE 3. Image recording during work sessions on the virtual campus.

Purpose: Recording of the image in the work sessions on the virtual campus for teaching purposes, if you have consented.
Type of data: Identification data and personal data.
Legitimate basis: GDPR - art. 6.1.a) The data subject gives express and explicit consent for the processing of their personal data for one or more specific purposes.

PURPOSE 4. Sending of commercial communications from the ENTITY based on the evaluation of your profile through internal sources.

Purpose: Sending of advertising, promotional information or information that may be of interest to you by postal mail, email, SMS, messaging applications (WhatsApp, Telegram, Line, etc.) and other means of electronic communication from the ENTITY, about its services; All of which based on the preparation of profiles through marketing studies and statistical and segmentation techniques and procedures that make it possible to make improvements and choose products and services suited to your characteristics and needs, through internal sources;
Type of data: Identification data and personal data.
Legitimate basis: GDPR - art. 6.1.a) The data subject gives express and explicit consent for the processing of their personal data for one or more specific purposes. GDPR – art. 6.1.f) The processing is necessary to satisfy legitimate interests pursued by the data controller.

PURPOSE 5. Sending of commercial communications from the ENTITY once the relationship with it has ended.

Purpose: Sending of advertising, promotional information or information that may be of interest to you by postal mail, email, SMS and other electronic means of communication from the ENTITY, once your relationship as a student with the University has ended, if you have consented.
Type of data: Identification data and personal data.
Legitimate basis: GDPR - art. 6.1.a) The data subject gives express and explicit consent for the processing of their personal data for one or more specific purposes.

PURPOSE 6. Compliance with applicable regulations.

Purpose: Compliance with those legal obligations imposed on the University in any order. The above may entail, depending on the case, responding to judicial and administrative orders.
Type of data: Identification data and personal data.
Legitimate basis: GDPR - 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.

To which recipients will your personal data be communicated?

Personal data processed by the ENTITY to fulfil the above-mentioned purposes may be communicated to the following recipients depending on the legitimate basis of the communication.

By virtue of the above, the following data communications seek to guarantee the correct development of the contractual relationship, as well as to comply with legal obligations that require the aforementioned communications:

Regional, state, European or international Public Organisations and Administrations.
Financial managers, information about academic results, if you have consented.
Issuing entity of the university degree.

How long do we keep your data for?

Personal data will be kept during the term of the agreement and, afterwards, as long as you have not exercised your right of erasure, and will be kept considering the legal terms that apply in each specific case, the type of data and the purpose of the processing.

The data will subsequently be blocked during the legally established periods to assume any liability resulting from the processing.

What are your rights in relation to our processing of your data?

The ENTITY informs you that you have the right to access your personal data and obtain confirmation on how these data are being processed. Likewise, you have the right to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected by the ENTITY.

In certain circumstances, you may request the limitation of the processing of your data, in which case the ENTITY will only keep them for the exercise or defence of possible claims.

Likewise, in certain circumstances, you may oppose the processing of your personal data for the purpose informed by the ENTITY. In this case, the ENTITY will stop processing personal data, unless there are legitimate reasons not to, or to guarantee the exercise or defence of possible claims.

Finally, you may request the right to portability and obtain for yourself or for another service provider certain information arising from the contractual relationship entered into with the Entity.

You may exercise these rights by:

Writing to UNIVERSIDAD EUROPEA DE MADRID S.A.U. at its registered address, located in calle Tajo s/n, 28670 Villaviciosa de Odón (Madrid).
Sending an email to the address dpo@universidadeuropea.es
Sending an email to the address dpo@iade.es.

In any of the means, it is necessary to reliably prove the identity of the person exercising their rights.

The ENTITY will provide you with the information requested within a maximum period of one month from receipt of the request. This term may be extended by another two months if necessary, considering the complexity and number of requests.

You may withdraw consent at any time, if consent has been granted for a specific purpose, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may file a claim with the competent Control Authority regarding data protection. However, in the first instance, you may file a claim with the Data Protection Officer, who will resolve the claim within a maximum of two months.

Direct Debit Request

Who is your personal data controller?

The data controller will be the entity of the EUROPA EDUCATION GROUP, where your enrolment has been managed:

UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.
UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U., with tax ID no. B-97934467 and with registered address at Paseo de la Alameda 7, 46010 Valencia.
UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U., with tax ID no. B-57257263 and with registered address at C/ Inocencio García Feo 1 Casa Salazar, 38300 La Orotava, Santa Cruz de Tenerife.
INSTITUCION ARTÍSTICA DE ENSEÑANZA IADE, S.L. with tax ID no. B-06988380 and with registered address at C/ Claudio Coello, 48 28001, Madrid.

Hereinafter and jointly the ENTITY or the University.

The data controller will act individually and exclusively, depending on the University you choose.

For all of them the data controller is UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.

The University has formally appointed a Data Protection Officer and enabled the following communication channel dpo@universidadeuropea.es and dpo@iade.es, to whom you may, indistinctly, make any query in relation to the processing of your personal data.

How do we obtain your personal data?

To answer this question, a differentiation needs to be made between the sources from which your personal data come and the type of personal data processed by the ENTITY:

A) Sources from which the personal data come.

Provided by you in relationships you establish with the ENTITY.
The actual management, maintenance and development of the relationship.

A) Types of personal data.

Identification data.
Personal data
Economic-financial data.

What data is processed, for what purpose and on what legitimate basis?

In the ENTITY we process your personal data to fulfil the purposes outlined below:

PURPOSE 1. Management of payments resulting from the relationship between you and the ENTITY.

Purpose: Process, maintain, develop, manage and control the existing relationships between you and the ENTITY, specifically payment management.
Type of data: Identification data, personal data, social circumstances data, academic data and economic and financial data.
Legitimate basis: GDPR - art. 6.1.b) Processing necessary for the development and carrying out of the relationship entered into with you.

PURPOSE 2. Sending of commercial communications from the ENTITY based on the evaluation of your profile through internal sources.

Purpose: Sending of advertising, promotional information or information that may be of interest to you by postal mail, email, SMS, messaging applications (WhatsApp, Telegram, Line, etc.) and other means of electronic communication from the ENTITY, about its services; All of which based on the preparation of profiles through marketing studies and statistical and segmentation techniques and procedures that make it possible to make improvements and choose products and services suited to your characteristics and needs, through internal sources;
Type of data: Identification data and personal data.
Legitimate basis: GDPR - art. 6.1.a) The data subject gives express and explicit consent for the processing of their personal data for one or more specific purposes. GDPR – art. 6.1.f) The processing is necessary to satisfy legitimate interests pursued by the data controller.

PURPOSE 3. Compliance with applicable regulations.

Purpose: Compliance with those legal obligations imposed on the University in any order. The above may entail, depending on the case, responding to judicial and administrative orders.
Type of data: Identification data and personal data.
Legitimate basis: GDPR - 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.

To which recipients will your personal data be communicated?

Personal data processed by the ENTITY to fulfil the above-mentioned purposes may be communicated to the following recipients depending on the legitimate basis of the communication.

Regional, state, European or international Public Organisations and Administrations.
Financial institutions for managing collections and payments.

By virtue of the above, the following data communications seek to guarantee the correct development of the contractual relationship, as well as to comply with legal obligations that require the aforementioned communications.

How long do we keep your data for?

Personal data will be kept during the term of the agreement and, afterwards, as long as you have not exercised your right of erasure, and will be kept considering the legal terms that apply in each specific case, the type of data and the purpose of the processing.

The data will subsequently be blocked during the legally established periods to assume any liability resulting from the processing.

What are your rights in relation to our processing of your data?

The ENTITY informs you that you have the right to access your personal data and obtain confirmation on how these data are being processed. Likewise, you have the right to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected by the ENTITY.

In certain circumstances, you may request the limitation of the processing of your data, in which case the ENTITY will only keep them for the exercise or defence of possible claims.

Likewise, in certain circumstances, you may oppose the processing of your personal data for the purpose informed by the ENTITY. In this case, the ENTITY will stop processing personal data, unless there are legitimate reasons not to, or to guarantee the exercise or defence of possible claims.

Finally, you may request the right to portability and obtain for yourself or for another service provider certain information arising from the contractual relationship entered into with the Entity.

You may exercise these rights by:

Writing to UNIVERSIDAD EUROPEA DE MADRID S.A.U. at its registered address, located in calle Tajo s/n, 28670 Villaviciosa de Odón (Madrid).
Sending an email to the address dpo@universidadeuropea.es
Sending an email to the address dpo@iade.es.

In any of the means, it is necessary to reliably prove the identity of the person exercising their rights.

The ENTITY will provide you with the information requested within a maximum period of one month from receipt of the request. This term may be extended by another two months if necessary, considering the complexity and number of requests.

You may withdraw consent at any time, if consent has been granted for a specific purpose, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may file a claim with the competent Control Authority regarding data protection. However, in the first instance, you may file a claim with the Data Protection Officer, who will resolve the claim within a maximum of two months.

Admission Application

Who is your personal data controller?

The data controller will be the entity of the EUROPA EDUCATION GROUP, where the admission application has been managed:

UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.
UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U., with tax ID no. B-97934467 and with registered address at Paseo de la Alameda 7, 46010 Valencia.
UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U., with tax ID no. B-57257263 and with registered address at C/ Inocencio García Feo 1 Casa Salazar, 38300 La Orotava, Santa Cruz de Tenerife.
INSTITUCION ARTÍSTICA DE ENSEÑANZA IADE, S.L. with tax ID no. B-06988380 and with registered address at C/ Claudio Coello, 48 28001, Madrid.

Hereinafter and jointly the ENTITY or the University.

The data controller will act individually and exclusively, depending on the University you choose.

For all of them the data controller is UNIVERSIDAD EUROPEA DE MADRID, S.A.U., with tax ID no. A-79122305 and with registered address at C/ Tajo s/n 28670 Villaviciosa de Odón, Madrid.

The University has formally appointed a Data Protection Officer and enabled the following communication channel dpo@universidadeuropea.es and dpo@iade.es, to whom you may, indistinctly, make any query in relation to the processing of your personal data.

How do we obtain your personal data?

To answer this question, a differentiation needs to be made between the sources from which your personal data come and the type of personal data processed by the ENTITY:

A) Sources from which the personal data come.

Provided by you in relationships you establish with the ENTITY.
The actual management, maintenance and development of the relationship.

A) Types of personal data.

Identification data.
Personal data
Social circumstances data.
Academic data

What data is processed, for what purpose and on what legitimate basis?

In the ENTITY we process your personal data to fulfil the purposes outlined below:

PURPOSE 1. Management of admission application.

Purpose: Process, maintain, develop, manage and control the existing relationships between you and the ENTITY, specifically the admission application.
Type of data: Identification data, personal data, social circumstances data and academic data.
Legitimate basis: GDPR - art. 6.1.b) Processing necessary for the development and carrying out of the relationship entered into with you.

PURPOSE 2. Sending of commercial communications from the ENTITY based on the evaluation of your profile through internal sources.

Purpose: Sending of advertising, promotional information or information that may be of interest to you by postal mail, email, SMS, messaging applications (WhatsApp, Telegram, Line, etc.) and other means of electronic communication from the ENTITY, about its services; All of which based on the preparation of profiles through marketing studies and statistical and segmentation techniques and procedures that make it possible to make improvements and choose products and services suited to your characteristics and needs, through internal sources;
Type of data: Identification data and personal data.
Legitimate basis: GDPR - art. 6.1.a) The data subject gives express and explicit consent for the processing of their personal data for one or more specific purposes. GDPR – art. 6.1.f) Processing is necessary to satisfy legitimate interests pursued by the data controller.

PURPOSE 3. Compliance with applicable regulations.

Purpose: Compliance with those legal obligations imposed on the University in any order. The above may entail, depending on the case, responding to judicial and administrative orders.
Type of data: Identification data and personal data.
Legitimate basis: GDPR - 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.

To which recipients will your personal data be communicated?

Personal data processed by the ENTITY to fulfil the above-mentioned purposes may be communicated to the following recipients depending on the legitimate basis of the communication.

Regional, state, European or international Public Organisations and Administrations.
Financial institutions for managing collections and payments.
Issuing entity of the university degree.

By virtue of the above, the following data communications seek to guarantee the correct development of the contractual relationship, as well as to comply with legal obligations that require the aforementioned communications.

How long do we keep your data for?

Personal data will be kept as long as you have not exercised your right of erasure, and will be kept considering the legal terms that apply in each specific case, the type of data and the purpose of the processing.

The data will subsequently be blocked during the legally established periods to assume any liability resulting from the processing.

What are your rights in relation to our processing of your data?

The ENTITY informs you that you have the right to access your personal data and obtain confirmation on how these data are being processed. Likewise, you have the right to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected by the ENTITY.

In certain circumstances, you may request the limitation of the processing of your data, in which case the ENTITY will only keep them for the exercise or defence of possible claims.

Likewise, in certain circumstances, you may oppose the processing of your personal data for the purpose informed by the ENTITY. In this case, the ENTITY will stop processing personal data, unless there are legitimate reasons not to, or to guarantee the exercise or defence of possible claims.

Finally, you may request the right to portability and obtain for yourself or for another service provider certain information arising from the contractual relationship entered into with the Entity.

You may exercise these rights by:

Writing to UNIVERSIDAD EUROPEA DE MADRID S.A.U. at its registered address, located in calle Tajo s/n, 28670 Villaviciosa de Odón (Madrid).
Sending an email to the address dpo@universidadeuropea.es
Sending an email to the address dpo@iade.es.

In any of the means, it is necessary to reliably prove the identity of the person exercising their rights.

The ENTITY will provide you with the information requested within a maximum period of one month from receipt of the request. This term may be extended by another two months if necessary, considering the complexity and number of requests.

You may withdraw consent at any time, if consent has been granted for a specific purpose, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may file a claim with the competent Control Authority regarding data protection. However, in the first instance, you may file a claim with the Data Protection Officer, who will resolve the claim within a maximum of two months.

What are cookies?

We inform you that https://universidadeuropea.com/—hereafter referred to as ‘the website’—uses cookies and similar information storage and retrieval technologies—hereafter, ‘cookies’—in order to ensure access to certain operations and also to improve the quality of the website according to users’ habits and browsing patterns. Our specific use of this technology is detailed in the following section.

A cookie is a file which is downloaded to your terminal—whether a computer, smartphone or tablet—when you access a website, allowing the owner of the website to store or retrieve certain information about multiple variables. For example, cookies perform functions such as identifying the number of times the page has been visited by the user, identifying whether the user is registered to the site, guaranteeing the user's session while browsing the page, allowing operations to be carried out safely and stably, etc.

From UNIVERSIDAD EUROPEA DE MADRID, S.A.U., UNIVERSIDAD EUROPEA DE VALENCIA, S.L.U. and UNIVERSIDAD EUROPEA DE CANARIAS, S.L.U., we want to offer users the necessary information about the type of cookies used on our website, so that each user has full capacity to make decisions in relation to the use of their data and the protection of their privacy.

You can locate the complete information about the data protection conditions applied to the website in our Privacy Policy.

What type of cookies are used on this website? And who uses them?

Below, we offer you information about the types of cookies used on the website, the purposes associated with their use, and the retention period:

Technical cookies: these are cookies which allow the user to browse through the website, platform or application and use the different options and services available. This includes the cookies which the publisher uses to manage and operate the website, and enable its functions and services. They are installed in every case.

Cookie name	Functionality	Duration
csrftoken	Prevention of falsified requests between different sites.	1 year
sessionid	Web logins	1 year
cookiesAccepted	Acceptance of the cookie policy	1 year
elixregtechcookie	To control the blocking of other cookies on the page	1 year
optimeze_editor	Used to determine the inclusion of a user in an experiment and the expiration of the experiments in which they participate	90 days
_gaexp
gtm_experiment

Analysis or measurement cookies: to allow the monitoring and analysis of users’ behaviour on the website, as well as allow the measurement of activity, in order to make improvements. They are installed only if you give permission.

Cookie name	Functionality	Duration
_mkto_trk	Marketo	2 years
_gat_*	Google Analytics	1 minute
_gid		24 hours
_ga		2 years
_gat_gtag_*		1 minute
_dc_gtm_*		1 minute

Behavioural advertising cookies: These are cookies which allow for the efficient management of the advertising spaces that, if applicable, the publisher has included in a website, application or platform from which it provides the requested service. These cookies store information about user behaviour, obtained through the continuous observation of their browsing habits, through which it is able to develop a specific advertising profile. It is also possible that, when you visit a website or when you open an email where any advertisement or promotion about our products or services is published, a cookie may be installed in your browser that serves us. This will subsequently show you advertising related to the search you have made, develop a monitoring system of our ads in relation, for example, to the number of times they are viewed, where they appear, what time they are seen, etc. They are installed only if you allow it.

Cookie name	Functionality	Duration
_gcl_au	Google AdSense	3 months
_fbp	Facebook:	24 hours
_lo_v	Lucky Orange	1 year
_lo_uid		2 years
__lotr		180 days

How long do we keep the data? Do we transfer data internationally?

If we collect relevant data through the use of cookies, in accordance with current regulations, we will process and retain any personal data only for the length of time necessary to achieve the desired purpose, depending on the specific case. Once these purposes have been achieved, they may be properly blocked if it is necessary for the exercise, formulation or defense of actions and claims in relation to their use. At the end of the specified time frames, the information will be deleted.

The international transfer of data by the website’s publisher is not foreseen. Notwithstanding, with regards to data transfers which may take place through third-party cookie installers via our website, you can obtain information in their respective policies.

Managing cookies

You can manage your experience regarding this website’s cookies in our Settings Console.

Below is additional information regarding how you can carry out the management, display and modification of cookies in your browser.

Viewing cookies

All modern browsers offer the user the possibility to search and view the cookies installed by any given website, to obtain information regarding the duration of these cookies, and offer the possibility to delete said cookies, as indicated in the following section. Below are a number of informative links regarding this issue with each of the most used browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Mozilla Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies
Microsoft Edge: https://support.microsoft.com/en-us/help/4534105/microsoft-edge-configure-your-privacy-settings
Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac

Disabling or deleting cookies

To disable, restrict, block or delete cookies, the user must modify the browser settings in place on their device, whether it be a computer, smartphone or tablet. In general, browsers offer the following configuration options in relation to the installation of cookies:

The browser rejects all cookies and, therefore, no cookies from any website will be installed on your device.
The browser will notify you before the installation of each cookie so that you decide whether or not to accept the cookie installation.
The browser only rejects third-party cookies from the websites you visit, but not those used by the website itself.
The private mode navigation option, by which cookies are installed on the device, but are automatically deleted when the user’s session on the website comes to an end.

Below are a number of informative links regarding this issue with each of the most used browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Mozilla Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies
Microsoft Edge: https://support.microsoft.com/es-es/help/4027947/microsoft-edge-delete-cookies
Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac

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